How do I confirm my booking?

Your booking is confirmed after you accept the written quotation and pay the booking advance.

Can I cancel my shifting booking?

Yes. Cancellation charges depend on how early you cancel before the scheduled date, as described in this policy.

Yes. Rescheduling requested 48 hours or more before the move is free, subject to availability.

Bookings are confirmed after acceptance of the written quotation and payment of the booking advance.
The booking confirmation will mention date, time slot, services, price and payment terms.
Any change in inventory or addresses must be informed at least 24 hours before the move.

Free rescheduling if requested 48 hours or more before the scheduled move, subject to availability.
Rescheduling within 48 hours may attract charges for vehicle and manpower already allocated.

More than 72 hours before the move: full refund of advance, minus payment gateway charges if any.
Between 24 and 72 hours: up to 50% of the advance may be retained.
Less than 24 hours or after the team reaches the location: the advance is non-refundable.
After goods are loaded/dispatched, the booking cannot be cancelled; charges for services rendered apply.

If we cancel due to unavoidable reasons, you will receive a full refund of the advance or a free rescheduled date.

Approved refunds are processed within 7–10 working days to the original payment method.

To reschedule or cancel, call +91 98989 89898 or email info@dtdcpakermovers.com with your booking details.